We offer worldwide shipping with tracking provided, so you can follow your package every step of the way.

Processing Time

    1.    Ready-to-Order Products
    •    These items are typically shipped within 3-5 working days after your order is placed.

    2.    Made-to-Order Products
    •    The production time for these items varies. Please refer to the specific product’s details for accurate timelines.

Shipping Options and Delivery Times

    1.    Standard Free Shipping
    •    Estimated delivery time after dispatch:

     UK: 4–8 working days
     EUROPE: 6–12 working days
     USA: 7–18 working days
     CANADA: 7–15 working days
     AUSTRALIA & NZ: 7–15 working days
     INTERNATIONAL: 10–20 working days

    2.    Express Shipping
    •    Estimated delivery time: 4-8 working days after dispatch.
    •    Additional fees apply for this option.

Customs and Duties

For most destinations, including the UK, Europe, USA, Canada, Australia and New Zealand, we cover all customs duties and import taxes. This means you will not be charged any additional fees upon delivery.

At FulyLove, we are committed to providing you with high quality products and a seamless shopping experience. Please review our Returns and Exchanges Policy for eligibility and conditions.

You can reach us at info@fulylove.com or by submitting a contact form here.

For most destinations, including the UK, Europe, USA, Canada, Australia and New Zealand, we cover all customs duties and import taxes. This means you will not be charged any additional fees upon delivery.

All FulyLove items come with a 1-year warranty.We will gladly repair and/or replace your jewelry due to manufacturing defects for one year from the date of purchase.

• If you receive a broken or incorrect item, please email us within 14 days of receiving your order. In this case, you are entitled to a free replacement.
• Our warranty does not cover: lost items or parts, improper handling, accidental damage, or normal wear and tear (scratching, rubbing over time).

We are always here to help if needed, please contact info@fulylove.com and include purchaser's name, order number, and a brief description of the problem with a clear picture of the item.