We believe in the quality of our products and want you to feel completely confident in your purchase. Our warranty is designed to ensure your satisfaction and resolve any issues you may encounter.
All FulyLove items come with a 1-year warranty.
We will gladly repair and/or replace your jewelry due to manufacturing defects for one year from the date of purchase.
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If you receive a broken or incorrect item, please email us within 48 hours of receiving your order. In this case, you are entitled to a free replacement.
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Our warranty does not cover: lost items or parts, improper handling, accidental damage, or normal wear and tear (scratching, rubbing over time).
We are always here to help if needed, please contact info@fulylove.com and include purchaser's name, order number, and a brief description of the problem with a clear picture of the item.